Thousands miss benefit payments

The Department for Work and Pensions, led by Secretary of State Iain Duncan Smith, did not pay the benefits of up to 32,000 people in time for Christmas.
25 December 2013

Up to 32,000 people have not received benefit payments in time for Christmas due to an administrative error.

Money for some jobseekers, low earners and pensioners was due to go into accounts yesterday, but will not now arrive until Friday 27.

Those affected include new claimants, those owed arrears, and people awarded Social Fund budgeting loans for "essentials" such as clothes, rent and furniture.

The Department for Work and Pensions stressed that if individuals had contacted them by 5pm last night the payment would have been rushed through within three hours.

"The vast majority of regular benefit payments have been made on time this Christmas," a spokesman said.

"However due to an administrative issue, a number of one-off or more irregular payments will now be paid on December 27 rather than the 24th.

"We have procedures in place to ensure that anyone who has been affected by this and who contacted us would have had their benefits paid, usually within three hours."

"We apologise for any inconvenience caused."

A total of 32,200 people claiming Jobseekers Allowance, Employment Support Allowance, Social Fund and certain categories of pension could have been hit by the delay, the spokesman said.

Create a FREE account to continue reading

eros

Registration is a free and easy way to support our journalism.

Join our community where you can: comment on stories; sign up to newsletters; enter competitions and access content on our app.

Your email address

Must be at least 6 characters, include an upper and lower case character and a number

You must be at least 18 years old to create an account

* Required fields

Already have an account? SIGN IN

By clicking Sign up you confirm that your data has been entered correctly and you have read and agree to our Terms of use , Cookie policy and Privacy notice .

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in

MORE ABOUT