Emails spark more data loss queries

12 April 2012

Alistair Darling is facing renewed questions over his account of the loss of child benefit records containing personal details of 25 million people after the release of internal Whitehall emails.

The Tories claimed the emails cast fresh doubt on the Chancellor's claims that the loss of the database was down to a junior official in the HM Revenue and Customs (HMRC) offices in Washington, Tyne and Wear, who ignored proper procedures.

The emails also reveal that the National Audit Office (NAO) explicitly urged HMRC to ensure that the data was delivered "as safely as possible due to their content".

Mr Darling's Commons statement on Tuesday that two CDs containing the information had failed to reach the NAO in London after being sent through HMRC's internal post system sparked fears they could fall into the hands of fraudsters.

The Conservatives said the emails, released by the NAO, proved the NAO had only asked the HMRC to send limited details from its database - stripping out information such as bank account numbers.

A covering letter also confirmed that a senior HMRC manager was copied in to another email rejecting the request to remove the data the NAO did not want as this would involve HMRC in additional costs. The Treasury, however, insisted that the picture revealed by the emails was fully consistent with Mr Darling's statement to Parliament.

The initial exchange of emails related to an earlier request in March by the NAO for details from the HMRC child benefit database. An email from an NAO official states: "I do not need address, bank or parent details in download - are these removable to make the file smaller?"

However, a subsequent internal HMRC email states: "I must stress we must make use of data we hold and not over burden the business by asking them to run additional data scans/filters that may incur a cost to the department." The names of senders and recipients are blacked out. However a covering letter said that a senior HMRC manager - the "process owner" for child benefit - was copied into the second email which had been sent by a junior HMRC manager.

The letter, written by NAO assistant auditor general Caroline Mawhood to HMRC acting chairman Dave Hartnett, said there was no evidence that the process owner made the decision to release the data. On that occasion the CDs arrived safely. However the NAO also released the email it sent to HMRC in October requesting that the data is sent again.

It said: "We require this data for our audit. Last time we had 100 zipped files on 2 CDs. Please could you ensure that the CDs are delivered to the NAO as safely as possible due to their content." This time the CDs failed to arrive.

Create a FREE account to continue reading

eros

Registration is a free and easy way to support our journalism.

Join our community where you can: comment on stories; sign up to newsletters; enter competitions and access content on our app.

Your email address

Must be at least 6 characters, include an upper and lower case character and a number

You must be at least 18 years old to create an account

* Required fields

Already have an account? SIGN IN

By clicking Sign up you confirm that your data has been entered correctly and you have read and agree to our Terms of use , Cookie policy and Privacy notice .

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in