Google, Amazon and Microsoft under pressure as Ofcom probes cloud computing market

Communications software Whatsapp, Zoom and Facetime will also be investigated
Collage of group of  people using smart phones in city
Getty Images

Tech giants Google, Amazon and Microsoft could face enforcement action under a new probe into the cloud services market by communications regulator Ofcom.

The market study, which will involve close engagement with the Competition and Markets Authority, will examine whether regulatory steps are needed to protect new innovations against the dominance of global software firms, which the watchdog said can “create a risk of new types of harm.” WhatsApp, Zoom and FaceTime will also be investigated as part of a probe into the online personal communication market.

“Because the cloud sector is still evolving, we will look at how the market is working today and how we expect it to develop in the future – aiming to identify any potential competition concerns early to prevent them becoming embedded as the market matures,” Ofcom said in a statement.

Cloud computing represents as much as 17% of businesses’ global IT spending, according to OfCcom, with Amazon, Google and Microsoft taking a combined 81% share in the cloud infrastructure services market in the UK.

Ross McCaw, CEO of software business, OurPeople, told the Standard: "Ofcom’s announcement to review the tech that we all now rely on to shop, communicate and move is a great decision for everyone.

“Throughout the past few years, many larger companies have been able to act relatively unfettered, making the efforts to ‘switch’ providers really high, often resulting in businesses being locked into a single, uncompetitive ecosystem. With new checks and balances, a level playing field can hopefully be achieved."

Create a FREE account to continue reading

eros

Registration is a free and easy way to support our journalism.

Join our community where you can: comment on stories; sign up to newsletters; enter competitions and access content on our app.

Your email address

Must be at least 6 characters, include an upper and lower case character and a number

You must be at least 18 years old to create an account

* Required fields

Already have an account? SIGN IN

By clicking Sign up you confirm that your data has been entered correctly and you have read and agree to our Terms of use , Cookie policy and Privacy notice .

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in