BSkyB profits up 9% as it hires 550 new staff to deal with demand

 
Staff|Agencies2 May 2013

Satellite broadcaster BSkyB posted a leap in earnings and subscriber numbers today and insisted its sports offering had "never been in better shape" despite a challenge from rival BT.

The group said operating profits increased 9% to £994 million in the nine months to March 31 and subscriber numbers passed 30 million for the first time.

BSkyB is facing a rising threat from BT in the television market, ahead of this summer's launch of the rival company's sports channel, which has won the right to screen 38 Premier League games a season.

But BskyB chief executive Jeremy Darroch said the group had an "outstanding summer of sport" lined up and announced further rights deals after renewing ATP and US Open tennis contracts and securing the rights for RaboDirect Pro 12 rugby for the first time.

Third quarter figures showed the group signed up another 70,000 net new households - those joining, less those leaving - and said customers had taken out an extra 715,000 new subscription products.

This helped average revenues per user rise by £30 to £576.

Sky said it was hiring another 550 staff across the UK to meet demand from its growing customer base, with 200 in its sales teams and 350 in the customer service centre in Newcastle.

But Sky admitted some cash-strapped households were ditching its services amid the tough economic climate as its rate of "churn" rose to 10.8% from 10.1% a year earlier, although Mr Darroch said he was "comfortable" with the rate.

Create a FREE account to continue reading

eros

Registration is a free and easy way to support our journalism.

Join our community where you can: comment on stories; sign up to newsletters; enter competitions and access content on our app.

Your email address

Must be at least 6 characters, include an upper and lower case character and a number

You must be at least 18 years old to create an account

* Required fields

Already have an account? SIGN IN

By clicking Sign up you confirm that your data has been entered correctly and you have read and agree to our Terms of use , Cookie policy and Privacy notice .

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in